Shipping policy
Shipping Policy
Shipping Policy
At PLOOMARK, we work with international suppliers and fulfillment partners to deliver products worldwide. This means shipping times may vary depending on the destination country, customs processing, and local courier services. Global commerce: where a package can cross three oceans faster than it moves through one local sorting facility.
Order Processing Time
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Orders are typically processed within 1–5 business days after payment confirmation.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons, promotions, or holidays, processing times may be slightly longer.
Estimated Shipping Times
Estimated delivery times vary by location:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–20 Business Days |
| Canada | 10–25 Business Days |
| Europe | 7–20 Business Days |
| Australia & New Zealand | 10–25 Business Days |
| Asia | 7–20 Business Days |
| Other International Locations | 15–35 Business Days |
Please note:
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Delivery estimates are not guaranteed.
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Customs clearance, local postal delays, weather conditions, or high shipping volumes may impact delivery times.
Because apparently every package must embark on a philosophical journey before reaching a doorstep.
Shipping Costs
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Shipping charges are calculated at checkout unless otherwise stated.
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Occasionally, we may offer free shipping promotions on selected products or orders.
Order Tracking
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Tracking information will be provided once your order has been shipped.
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Please allow a few days for tracking updates to appear in the courier system.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by your country’s customs authority.
These charges are:
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Not included in product prices or shipping fees
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The responsibility of the customer
PLOOMARK is not responsible for delays caused by customs processing.
Incorrect Address Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect or incomplete address is provided:
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Delivery delays may occur
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Additional shipping fees may apply
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Orders returned to sender may require reshipping charges
Lost, Stolen, or Delayed Packages
PLOOMARK is not responsible for packages lost, stolen, or delayed after they have been handed over to the shipping carrier. However, we will do our best to assist customers in resolving shipping issues with the courier.
Split Shipments
Since products may ship from different international warehouses, orders containing multiple items may arrive separately.
Tiny cardboard ambassadors from multiple corners of the planet. Retail truly is modern mythology.
Contact Us
For shipping-related questions or support, please contact:
Zubmart
Email: ploomarksupport@gmail.com